5. Contact Information and Legal Notice
Last updated: 4 November 2026
This page provides the contact information for Collins and Mae.
Store details
Store name: Collins and Mae
Address: Octavio Pazlaan 25, 2493 ZC, The Hague, The Netherlands
Website: collinsandmae.com
Customer support email: info@collinsandmae.com
Customer service
If you have a question about your order, shipping, returns, sizing, payments or any other matter, please contact us at:
To help us respond faster, please include:
-
Your full name
-
Your order number, if applicable
-
The email address used for your order
-
A clear description of your question or issue
-
Photos, if your message relates to a product issue
Response times
We do our best to reply as quickly as possible.
During busy periods, sale periods or public holidays, response times may be longer than usual.
Customer support approach
At Collins and Mae, our goal is to be clear, fair and helpful.
If there is an issue with your order, please contact us first so we can review the situation and work with you on a suitable solution.
Important notice
The information on our website is provided for general shopping and product information purposes.
We do our best to keep information accurate and up to date, but errors may occasionally occur.
If you notice an error, please contact us at: